Privacy Policy
Your privacy is our priority. This policy explains how we collect, use, and protect your personal information.
Introduction
TopSkyll ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.
This Privacy Policy applies to all users of our platform, including clients seeking developer talent, developers applying to join our network, and visitors to our website. By using TopSkyll's services or accessing our website, you consent to the practices described in this Privacy Policy.
If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
Information We Collect
Personal Information You Provide
For Clients:
- Contact Information: Name, email address, phone number, company name, job title
- Business Information: Company size, industry, project requirements, budget information
- Account Information: Username, password, profile preferences
- Payment Information: Billing address, payment method details
For Developers:
- Personal Information: Full name, email address, phone number, location, date of birth
- Professional Information: Resume, portfolio, work experience, education, certifications
- Technical Skills: Programming languages, frameworks, tools, experience levels
- Identity Verification: Government-issued ID, tax information, work authorization
Information Automatically Collected
Website Usage Data:
- Technical Information: IP address, browser type, operating system
- Usage Analytics: Pages visited, time spent, click-through rates
Platform Interaction Data:
- Activity Logs: Login times, feature usage, search history
- Performance Metrics: Response times, completion rates
Information from Third Parties
- Social Media Integration: Profile information from LinkedIn, GitHub, or other professional platforms (with your consent)
- Background Check Services: Employment verification, education verification, reference checks
- Payment Processors: Transaction confirmations, payment status updates
- Analytics Services: Website performance data, user behavior insights
How We Use Your Information
Service Delivery
- Talent matching based on project requirements
- Profile creation and opportunity matching
- Account management and quality assurance
- Performance evaluation and career development
Communication
- Service notifications and project updates
- Customer support and technical assistance
- Marketing communications (with consent)
- Surveys and feedback collection
Business Operations
- Analytics and user behavior insights
- Research and development of new features
- Security and fraud prevention measures
- Legal compliance and regulatory requirements
How We Share Your Information
Authorized Service Sharing
- Client-developer matching during selection process
- Payment processors and background check services
- Analytics providers with aggregated data
Legal Requirements
- Legal compliance with applicable laws
- Law enforcement cooperation
- Safety and security protection
Consent-Based Sharing
- Marketing partners with explicit user consent
- Testimonials and case studies for promotion
- Public developer profiles with developer consent
We never sell your personal information to third parties without your explicit consent.
Data Security and Protection
Security Measures
Technical Safeguards
- • Encryption of sensitive data in transit and at rest
- • Role-based access controls and network security
- • Regular security audits and vulnerability testing
Operational Safeguards
- • Employee security awareness training
- • Background checks for employees with data access
- • Incident response procedures
Data Breach Response
- Prompt investigation of security incidents
- User notification within 72 hours of discovery
- Regulatory authority reporting as required
- Implementation of additional safeguards
Your Privacy Rights and Choices
Right to Access
Request copies of your personal information we maintain
Right to Correction
Request corrections to inaccurate or incomplete information
Right to Deletion
Request deletion of your personal information
Regional Privacy Rights
European Union (GDPR)
- • Right to be informed and access personal data
- • Right to rectification and erasure
- • Right to restrict processing and data portability
- • Right to object to processing
California (CCPA/CPRA)
- • Right to know what information is collected
- • Right to delete personal information
- • Right to opt-out of sale of information
- • Right to non-discrimination
Data Retention and Deletion
Retention Periods
Active Users
Account information retained while account remains active. Communication records retained for 7 years.
Inactive Accounts
Client accounts: 3 years after last activity. Developer accounts: 2 years after last activity.
Deletion Procedures
- Automated monthly deletion of expired data
- Manual deletion requests processed within 30 days
- Secure deletion methods preventing data recovery
Contact Information
Privacy Inquiries
Privacy Officer
Email: privacy@topskyll.com
Data Protection Officer (EU Users)
Email: dpo@topskyll.com
Response Times
- • General inquiries: 5 business days
- • Data access requests: 30 days
- • Data deletion requests: 30 days
- • Urgent concerns: 24 hours
Complaint Resolution
If you are not satisfied with our response:
- File a complaint with relevant data protection authorities
- EU users can contact their local Data Protection Authority
- California users can contact the California Attorney General's Office
Regulatory Compliance
TopSkyll is committed to compliance with applicable privacy laws and regulations, including but not limited to:
We regularly review and update our practices to ensure ongoing compliance with evolving privacy regulations worldwide.
Have Privacy Questions?
Our privacy team is here to help you understand your rights and how we protect your data.